[Emperor]

Hi PCM2,

Does Dell S2216H good for Text Reading (lot of text reading and typing), as it’s with Glossy Surface I’m confused about this.

Thanks

[PCM2]

When it comes to viewing comfort, some users find that the potentially grainy appearance of a matte screen surface and hence the inferior clarity for text viewing to be problematic. Again, this is explored in the relevant article. Of course, if you’re unable to tightly control the lighting in your room or simply prefer not to have to worry about that quite as much, then a matte screen surface may be more appropriate. In your case you specifically said the Dell ST2220L was comfortable and that uses a matte surface. So I don’t really see a reason to change this. I’m sorry if my initial comments surrounding the screen surface (getting the model number mixed up) caused confusion – given that I was thinking you were using a glossy monitor, I originally recommended the S2216H.

[JayCarrick]

Hi,

After I have read some pages I know some brands for my eyes daily usage are BenQ, Dell, HP
Dell is too expensive. I prefer to Benq or HP

1.BenQ GW2270
2.BenQ GL2460
3.HP Pavilion 21.5-Inch IPS LED

3 of them are given many positive reviews on Amazon.com site.

But I wonder which is the difference between GW vs GL of Benq,

My demand is required reading a lot of document, 1-2 hours playing game a week, not too much.

[PCM2]

What is the HP Pavilion model number? The GL series uses TN panels, whereas the GW series uses VA panels. Given your uses and what has been said earlier in this thread, I’d generally advise going down the VA route (or IPS – in the case of the HP). Depending on which HP model you’re referring to it may or may not have a flicker-free backlight.

[JayCarrick]

I bought a LG 22M47D which is using TN panel. oh my god it’s a rubbish . I can’t use my eye after 2 hours reading

Before I have worked and used a Lenovo laptop 15inch thinkpad Edge in 4 years. No problems with my eyes in 10 hours working.

Many thanks for helping me, If you can please give me best decisions in next hour. I decide to switch a new monitor before a planned meeting

[JayCarrick]

Are you there? So should I go to GW2270 or HP-Pavilion-21-5?

[PCM2]

What do you mean “Are you there?” This isn’t a live chatting service, this is a resource that I dedicate my time to for free. If you’re looking for assistance then you’ll have to show some patience – I have a life outside this forum and you left all of 10 minutes between replies there. And if buying from Amazon I’d appreciate you going through our links to support the website and dedication that I put into these forums. It doesn’t have to be a link specific to the monitor you’re looking at, incidentally.

The HP 22CW is the model you’re looking at – I’m not sure if it’s flicker-free, although the larger models in the series are so it may well be. We have detailed resources covering the choice between VA and IPS. Here, for example, alongside various comments made earlier in this very thread. As with many things when it comes to monitors, it boils down to personal preference. For viewing comfort some people prefer VA for the stronger contrast, inkier-looking text and lack of ‘IPS glow’. Plus they generally have slightly lighter (less grainy) screen surfaces when considering FHD models, as you are. Others prefer the consistent colour performance of IPS and find them visually very comfortable – plus they’re generally set up much nicer out of the box, so less need to tweak away. This is particularly true for the models you’re considering. This is a choice you’ll have to make, but generally speaking the HP 22CW would be the safer choice.

[Emperor]

Jay….

Please visit here and read comments ….

As per my personal chat with Few Sellers and Users at forum (Indian Forum) they have good review about Dell S2216H on Text Reading, only negative they found that while watching movie & playing Game if DARK BLACK scene/screen arrives than it creates problem like you watching your self (in Black Mirror)

I too search & read lot since last 1 month and 90% sure to buy Dell S2216H

other model is Asus VS239H-J but read that Asus Pixel policy is measure hindrance among buyers & reviewers to recommend it with Caution.

About HP in India HP provide warranty on Bezel & Stand & NOT ON PANEL (strange but one BIG e-seller Customer care confirms same via a phone call)

HP Model (22fi) have less Colour Gamut compare to Dell S2216H.

Hope this help you,

[PCM2]

Just to note, JayCarrick is Vietnamese so information on Indian warranty is not necessarily helpful for him. The availability of the S2216H and indeed price makes it less attractive if bought in the US from places like Amazon, too. However; the S2216M is definitely worth considering over there, it’s exactly the same but has DVI in place of HDMI. Both connections are interchangeable for PC users (and console users – provided audio passthrough isn’t required) so that’s not a problem.

Again, the key difference to consider is the glossy screen surface (or very low haze matte, in this case). I personally prefer that over full matte solutions for viewing comfort, but everybody is different. And if light in the room can’t be regulated fairly tightly it is a less attractive option. I’d also advise Jay reads this article, as I also directed you towards earlier on this thread. Some people mistakenly believe glossy monitors are inconvenient and reflective without providing any benefit; not true at all.

[Emperor]

PCM2,

… I was too worry about Glossy Surface of Dell S2216H but user here in India assure me that it will not make any issue (if you are not buying monitor or Game & Movie ONLY), rather the TEXT is very good more dark black compare to grayish feel on MATTE Panel Monitor.

Also at other forum one user how has S2240L but replaced to S2216H was very happy with S2216H.

I put some extra information here as it might help someone who came across this forum.

Thanks

[PCM2]

Thanks Emperor, it is helpful. 🙂

As I’ve said earlier, the S2216H is not a model I have used myself. Blame Dell – they never got a sample to me despite several requests. But users have reported to me that the screen surface is essentially low haze (‘semi glossy’). It was difficult from this feedback to work out exactly how effective the matte treatment was, but from this and what you’ve said it is certainly going to be less reflective than the likes of the S2240L (S2740L) and even S2415H. And technically even the strongest matte surfaces need careful consideration of lighting conditions as direct light will cause diffuse glare that washes out the image. So yes, I think it’s a strong contender for anybody looking for an affordable 21.5″ Full HD monitor.

[Emperor]

PCM2,

After lot of search etc. I finally bought Dell S2216H Stunning Look…. but….

From day first I start noticing 3 white patches (not dead pixel – but only able to see if back-ground is white or grey) and within next 48 hrs. that patches spread all over monitor and now I can see 6/8 such white patches….

It’s not case of bad Handel or any abuse with screen, as I know every LCD/LED panel need to Handel with care.

Lower bezel is so delicate that I even fear to operate Touch Panel Menu, so download Dell Monitor Manager for calibration purpose.

I try to contact Dell India Customer Care and after 30 minutes of googling I found there India Support Number and after 10 minutes of call I found that Dell India DO NOT entertain issue related to Monitor on any SATURDAY (though on their website they written are open from Mon. To Saturday 9 AM to 6.00 PM).

It’s very hard to use Dell India website for support as for every thing (call/email/chat) they requires Service Tag or other product ID while I don’t have any other than Product serial number which they do not accept at place of Service Tag or other product ID

Now figure cross for Monday… either I may be able to get replacement or …..

Final words …. I’m not happy with Dell S2216H 🙁

[PCM2]

I’m sorry to hear that, Emperor. Unfortunately such issues can affect many models of monitor, even those much more expensive than the S2216H. I wish you luck with Dell India – if they’re anything like Dell in other countries, you shouldn’t have any issues getting a replacement you’re much happier witn. To me it sounds like you’re unhappy with your (defective) S2216H rather than the S2216H in general. Which is good, because there will be better units out there.

[JayCarrick]

I understand for your misunderstanding. I know your valuable time so I don’t harass you like an employee :D.

It is just a situation when I made an appointment to the store for the refund this LG monitor next ONE HOUR (THEY DONT DELAY).

Then I came to this site coincidently and saw this precious thread. I quickly read some points and asked you at that time.

Again, I’m sorry because of making your upset.

For my question, I like a matte screen but I dont really understand your advice.

which one is better for my demand?

[PCM2]

If you had been upfront about the reason for requiring the advice with such urgency, it might have been helpful. Anyway, thanks for explaining that.

The advice provided is that you will have to make the choice between the monitors based on what you want from the experience and what your expectations are from the monitor. It’s extremely subjective and I’m afraid monitors aren’t a straightforward ‘A’ or ‘B’ choice where one is correct and one is incorrect. I have directed you towards some resources that will aid your choice, but ultimately it’s your choice to make and I can only offer guidance.

The additional part about the screen surface is only applicable if you were also considering some of the other models suggested, such as the Dell S2216M. The models you listed both have matte screen surfaces, that’s correct. And if that is your preference and you understand the potential advantages and disadvantages (as per this article) then that’s fine. I did state in my previous reply that the HP 22CW was the ‘safer’ choice as it is set up better out of the box and you needn’t worry about tweaking it (possibly fruitlessly). So that is my main recommendation, if you still can’t decide based on other factors.

[Emperor]

I bought monitor 5 days before and from day 1 it’s showing some issue and when I contact DELL INDIA customer care (Saturday/Sunday they are closed) they ask me to accept REFURBISHED monitor in Place of my New Monitor…

Can any one imagine what was my situation when they offer this…..

[Emperor]

PCM2,

I don’t know why you delete other part of my thread where I mentioned my encounter with dell Customer Care….

Waiting for your reply,

Thanks

[PCM2]

Emperor, I’ve had to sanitise your post. Whilst I can appreciate you’re frustrated, this is NOT the place to vent such frustrations. This thread is specifically intended to discuss viewing comfort issues and experiences with a range of monitors. The following points should also be considered:

1) It is standard industry practice to offer refurbished monitors. This is certainly not specific to ‘Dell India’ and is something that is expected regardless of manufacturer.

2) You should put effort into appealing the decision in a constructive and friendly manner with Dell themselves. I would also suggest you see how the refurbished monitor works out for you – there may be no issues. If you’re not happy with its condition once it has arrived then contact them again and insist on a new unit. I know outside of India Dell are often very willing to send a new rather than refurbished unit if the customer requests it or has specific reason to dislike the refurbished unit.

3) Very few of our readers are actually located in India, so whilst they may sympathise with your position (I certainly do), they aren’t likely to benefit directly from such information in this thread. In developed countries such as here in the UK we’re also very fortunate to have tight consumer laws and protection which means that we would usually have the retailer sort us out with a new unit. That is usually preferable to having to deal with the manufacturer, especially where the retailer has a strong returns policy (such as the one we link to throughout the website).

So whilst I can absolutely sympathise with your position and understand your frustration, this is not the place to dump out the anger. I do hope you can negotiate a unit that you’re happy with from Dell India – I’d certainly focus on this rather than getting annoyed with them.

[Emperor]

Hi PCM2,

It is standard industry practice to offer refurbished monitors. This is certainly not specific to ‘Dell India’ and is something that is expected regardless of manufacturer.

..are you suggesting that to accept Refurbished for my 3/5 days old monitor?

Please let me give any forum/pdf etc. link/url where DELL or any other brand mentioned that they will offer Refurbished for 3/5 days old Monitor.

Set aside rule & law but what about ETHICS, are company/brand run honestly only if LAW FORCE THEM.

Put yourself at my place and think would you have accept REFURBISHED for your JUST 3 Days old Monitor?

I was thinking to set issue with dell amicably but as per your suggestion I think I requires to take help of Consumer Right Law and Groups in India for this issue.

Thanks for suggestion,

Regards 🙂

[PCM2]

I know from experience that it is how things work. It may well be written down in black and white somewhere, but I shan’t be wasting my time trying to find that. I suggest that you accept that how you are being treated is quite normal. Does that mean you should accept the refurbished unit? Not necessarily. Insist on a new unit, but if they refuse and send you a refurbished one I wouldn’t dismiss it simply because it isn’t brand new. It doesn’t make business sense to send new units to all customers, especially if you have a functional issue that is fixed with the refurb. However; it is entirely up to you where you go after that point. But complaining about it here isn’t the answer.

[Author]

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