[PCM2]

Usually they re-stock the 328E1CA quite quickly, within a few weeks if that. So hopefully they’ll re-appear from Amazon directly in the near future. As long as the colour signal is correct there is no advantage to using DP over HDMI with this monitor. I’m not sure whether Intel GPUs would use the correct Full Range RGB signal by default these days and whether they’re more likely to do that with DisplayPort rather than HDMI. USB-C carries a DP signal for display and it would be as if you’re using DisplayPort (same quality etc.) if you use a USB-C to DP cable. It might be worth getting hold of one just in case you’re unhappy with HDMI, perhaps because it doesn’t use the correct signal. I wish I could give a more definitive answer to that, but I use Nvidia and AMD graphics hardware myself rather than Intel so I don’t have much recent experience with Intel on the graphics side. 🙂

[Jeffrey]

Like a first-time expectant parent, I’ve become a bit obsessed expecting the arrival of my Philips 328E1CA . And they’re not even back in Amazon stock yet (I’ve been checking, ugh), so I suppose I’m not technically pregnant yet. I have come across a number of Amazon comments about a Philips’ warning that came with the monitor about screen burn in and also screen fragility. I’m aware of burn in as an Oled issue, but not on VA panels. Any comforting comments about burn in or screen fragility?

[PCM2]

Fear not. That’s a standard message shown on Philips monitors of various panel types. This monitor and others like it are not prone to burn-in. Mild image retention can occur on LCDs if they display certain patterns (Test UFO can cause this) or display static content for a very long period of time, but I stress the mild – it’s rare and should disappear when you use the monitor normally again.

[Jeffrey]

I have finally got a Philips 328E1CA (I think). Basic plug and play so far was easy and I like the curve, etc. I have since discovered that my 2020 Acer desktop only has HDMI 1 and the Intel(R) UHD Graphics 630 MAY only output 30 Hz.
So maybe I have to buy/install a graphics card?
Looking through the Philips menu it says 3840@2160 @ 30 HZ. The model # on the monitor and box label is 328E1CA/27, on bezel 328E. on the box 328E1.
Is the “30Hz” in the on screen setup simply because my computer can only deliver 30Hz at the moment?
Will the monitor look significantly better with a graphics card (HDMI2 or display port) watching mostly drama, non-action Netflix movies, a range of Youtube videos, basic photo editing, and text work?
I realize these questions may fall outside the normal guidelines of your forum, and apologize if that is so. I have spent 5 hours trying to figure all this out on my own. I’m not looking forward to a graphics card learning curve but I’ll do it if it’ll make a difference. Adam, thanks as always for your reply. This 73 year old man appreciates it.

[PCM2]

Glad you finally got hold of the 328E1CA. 🙂

HDMI 1.4 (as your system seems to have) is indeed limited to 30Hz at 3840 x 2160, which is why that is being reported by the monitor. Running the monitor at 60Hz would not affect static image quality, but it would make it much more pleasant and fluid when interacting with the screen or observing the desktop. Even scrolling documents of text or web pages and moving the mouse around an application. For video content, that’s usually at a low enough frame rate (24-30fps) so that 30Hz is fine – though some YouTube videos for example may be 60fps and would benefit from a higher refresh rate. I struggle enough with 60Hz personally as I’m used to higher refresh rates, but I certainly couldn’t bear to use a monitor at 30Hz!

[Jeffrey]

If anyone sees this, the 328E1CA is back in stock at Amazon for a discounted price of $309.99 US.

[Author]

Posts